** Best practices for use of the FFLGuard HelpDesk… **
Use of our HelpDesk to answer all of your questions is part of the Basic Services provided to you in your yearly fee.
You can keep track of every HelpDesk question that you’ve ever posed in your Account area within the Clients-Only Website.
A good way to manage your HelpDesk time is to explore our Library in the Clients-Only Website before firing over a question. Chances are we may have already addressed it in the past!