#1 Firearms Compliance Program in the Country
THE PEOPLE BEHIND THE PROGRAM
MEET THE FFLGUARD TEAM
FFLGuard clients do not get handed a login and wished good luck.
Behind every HelpDesk request, compliance project, SiteVisit, regulatory question, and urgent client matter is a team dedicated to getting the right issue in front of the right professional—without unnecessary delays, confusion, or phone-tree roulette.
Our leadership, operations, and client relations professionals connect FFLGuard clients with the attorneys, former ATF experts, compliance specialists, training, and practical resources they need to protect their licenses and keep their businesses moving.
Meet the people who make the FFLGuard Program work.
Click any team member to learn more about their experience, leadership, and the expertise behind your FFLGuard support.
Lauren Chiafullo
Chief Executive Officer
Executive leadership built for high-stakes compliance.
Lauren sets the direction, standards, and accountability behind FFLGuard. With decades of experience managing complex legal and regulatory operations, she ensures the program remains disciplined, responsive, and focused on practical solutions that work in the real world.
Her leadership has helped build FFLGuard into a nationwide resource for federally regulated businesses that cannot afford to leave compliance, legal exposure, or operational risk to chance.
Bryan Chiafullo
Director of Client Relations
Your frontline advantage in real-world compliance.
Bryan is the bridge between FFLGuard’s nationwide expertise and the daily realities of running a firearms business.
Known throughout the industry as FFLGuard’s “Road Warrior,” Bryan has completed more than 300 SiteVisits and DeepDIVes across the country. He helps clients strengthen records, improve procedures, prepare for inspections, and turn complicated compliance expectations into processes their teams can actually follow.
When the work moves from a conference call to the showroom floor, Bryan is ready to get it done.
Alexis Tunell
Director of Operations
Turning regulatory complexity into operational strength.
Alexis drives the strategy, systems, workflows, and execution frameworks that power the FFLGuard client experience.
She works at the intersection of regulatory compliance, business operations, technology, and growth—transforming complicated requirements into clear, scalable processes. From onboarding and client communications to advanced compliance initiatives, Alexis helps ensure FFLGuard delivers consistent, responsive, and actionable support at every stage of the client relationship.
One Team. Full Support.
Here to Help you Succed.
We help you access the full value of the FFLGuard Program so you can focus on running your business with confidence.
Right People Right Away
We get your question to the right attorney or subject matter expert quickly.
Navigate with Confidence
We help you make sense of the regulations, rulings, and industry jargon to keep you on track.
On-Site. In Depth. Hands On.
From SiteVisits to DeepDIVes, we coordinate the support you need on-site or remotely.
Practical Solutions. Real Results
We turn expert guidance into clear, actionable next steps for your business.
The FFLGuard team is responsive, knowledgeable, and incredibly easy to work with. They help us stay ahead of the issues and give us confidence in every day operations.
You Run The Business.
We Help Protect It.
Whether you’re a home-based FFL or a multi-location operation, you don’t have to navigate compliance alone. FFLGuard is here to help – every step of the way!
One Coordinated Team. The Full Power of FFLGuard.
The Client Relations and Operations Team helps clients access the full value of the FFLGuard Program.
We Help You:
- Get your question to the right attorney or subject matter expert.
- Navigate FFLGuard’s services, tools, training, and resources.
- Coordinate specialized reviews, SiteVisits, DeepDIVes, and compliance projects.
- Keep client matters organized, documented, and moving forward.
- Turn expert guidance into practical next steps for your business.
You should not have to figure out which attorney, expert, department, or service you need before asking for help. Start with us. We will help get you where you need to go.
Support That Moves at the Speed of Your Business
No Generic Call Center
You work with knowledgeable professionals who understand FFLGuard, the firearms industry, and the pressures facing regulated businesses.
No Getting Lost in the Shuffle
Your matter is routed, tracked, and coordinated so the right FFLGuard resource can respond.
No Compliance Guesswork
Our team helps connect expert legal and regulatory guidance with practical business execution.
You Run the Business. We Help Guard It.
Whether you operate a home-based FFL, a growing retail store, a manufacturing operation, or a nationwide multi-location business, FFLGuard gives you more than information.
You gain a coordinated team committed to helping you protect your license, strengthen your operations, and face regulatory challenges with confidence.