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HelpDesk SOW: 4473 – Question 11i Blank

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

4473 – Question 11i Blank

Question: We transferred a firearm and upon later review of the 4473, the customer did not answer question 11i (domestic violence). What do we do?

Solution: You should immediately contact the buyer and have them return to the store.  Advise them…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/chris and schedule a time to chat with us today!

HelpDesk SOW: 4473 – Supplemental ID

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

4473 – Supplemental ID

Question: Some states regularly list only middle initials on state-issued drivers licenses. How do we proceed when the state drivers license lists only an initial, but the customer lists their full middle name on the ATF Form 4473? For example: Drivers License lists John A Smith. 4473 lists John Allen Smith.

Solution: We have asked ATF HQ this very question and received the below response.  While supplemental governmental ID is usually accepted…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/chris and schedule a time to chat with us today!

HelpDesk SOW: Clients Only Website Access

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Clients Only Website Access

Question: We’ve hired a new manager who I would like to give access to the Clients Only Website/HelpDesk. How do we go about this?

Solution: In this situation you can simply send an email to FFLGuard‘s Client Relations Manager…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/chris and schedule a time to chat with us today!

HelpDesk SOW: Licensee – Adding/Removing RP on FFL

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Licensee – Adding/Removing RP on FFL

Question: What is the proper procedure for adding or removing an RP from my FFL?

Solution: A “responsible person” is defined as an individual who has the power to direct the management and policies of the Federal firearms license business entity.  The following is the procedure to add or remove responsible persons on a FFL…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/chris and schedule a time to chat with us today!

HelpDesk SOW: ID – Digital Driver’s License

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

ID – Digital Driver’s License

Question: Some States now have an app for a digital Drivers License and it keeps a digital copy of your drivers license approved by the state on your phone/electronic device. Would this be acceptable for identification purposes when conducting a background check or proof of address if their old license in hand reflects their old address?

Solution: Pursuant to 18 U.S.C. §§  922(t)(1)(C) & 923(g)(1)(A) and 27 CFR §§ 478.11 & 478.124(c)(3)(i), a federally licensed firearms dealer must examine a valid government issued identification document containing…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/chris and schedule a time to chat with us today!

HelpDesk SOW: NICS – Missing NTN

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

NICS – Missing NTN

Question: We have a transaction where we didn’t obtain the NTN. How do we proceed?

Solution: If the firearm has already been transferred, you must make an attempt…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/chris and schedule a time to chat with us today!

HelpDesk SOW: NICS – Carry Permit in Lieu of NICS

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

NICS – Carry Permit in Lieu of NICS

Question: We conducted a transaction here in MI for an IA resident who wanted a long gun and had a CCL from his state. We used the IA CCL as grounds to skip the NICS check and completed the transaction. Was this wrong, and if so, how do we remediate?

Solution: A CCL can be used as a NICS exemption only in the state where the FFL is located and only if approved by ATF as an alternative…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/chris and schedule a time to chat with us today!

HelpDesk SOW: ID – Non-Citizen With Permanent Resident Card

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

ID – Non-Citizen With Permanent Resident Card

Question: We have a Chinese non- citizen with a Permanent Resident card that was expired. He also has a page from his passport that appears to extend the Permanent Resident card for one year. It is stamped and references his Permanent Resident card number. Are you familiar with this mechanism for making the Permanent Resident card valid?

Solution: A United States Permanent Resident Card (USCIS Form I-551) (“green card”) is issued to lawful permanent resident aliens…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/chris and schedule a time to chat with us today!

HelpDesk SOW: Multiple Sale Report (Form 3310) – Revision Procedure

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Trust – Transferring Firearms

Question: What is the proper method of correcting a Multi Handgun Sale (Form 3310.4)?

Solution: Make a complete copy of the original report. …

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: Trust – Transferring Firearms

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Trust – Transferring Firearms

Question: If a customer wants to proceed and put guns into his trust, how is that done? Is it something that the attorney handles or is it something we need do on our end, is so how?

Solution: If the customer wants to transfer firearms that he already owns into the trust, that would be handled by…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: Manufacturing – Definitions

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

HelpDesk SOW: Manufacturing – Definitions

Question: Would improving a customers firearm (installing sights, flash-hiders, threading barrels, upgrading triggers, upgrading a stock, installing a kick pad) be constituted as manufacturing?

Solution: The ATF has ruled that actions such as threading barrels, installing sights, flash-hiders, and kick pads, and upgrading triggers and stocks…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: Importing – Machineguns for Testing

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Importing – Machineguns for Testing

Question: Would the State Dept. allow a temporary Import of machineguns strictly for doing testing that cannot be done at our parent company in Israel? We are wanting to test about 13 different weapons and need multiples of each.

Solution: The Department of State, Directorate of Defense Trade Controls (“DDTC”) requires the completion of…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: Identification – Multiple Addresses

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Identification – Multiple Addresses

Question: A customer ordered a handgun for transfer. He filled out 4473 properly, but his license did not match the current address he listed. We asked for his permit to see if it matched, and it had a different address on it. the permit was renewed today. So in total he had 3 different addresses. He said the one he listed is a condo he shares for work or something of that nature. We told him he needed to go get his permanent address updated on his license. Should we ask for utility bills to go along with the updated license? He has already filled the form and signed/dated; however we did not proceed with a NICS once we saw the address issue.

Solution: Identification is one of the most critical aspects of the Form 4473.  That, the Brady check and Items 11 and 12 pretty much determine purchaser eligibility to acquire a firearm from you.  Having multiple address references as this individual does…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: Manufacturing – Definitions

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Manufacturing – Definitions

Question: Would improving a customers firearm (installing sights, flash-hiders, threading barrels, upgrading triggers, upgrading a stock, installing a kick pad) be constituted as manufacturing?

Solution: The ATF has ruled that actions such as threading barrels, installing sights, flash-hiders, and kick pads, and upgrading triggers and stocks…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: Transfer – Gifting a Raffle Prize

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Transfer – Gifting a Raffle Prize

Question: A local little league organization had a raffle for an AR-15. The woman who won the raffle is in her 70’s, lives out of state, and does not want the rifle. She would like her son-in-law to claim the prize. What is the best way to go about this and should we have the woman sign something stating she is gifting her prize to someone?

Solution: Assuming the woman has some document that shows she is the winner of the rifle, and that the rifle is in your inventory…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: Separate A&D Record for Gunsmith Activities

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Separate A&D Record for Gunsmith Activities

Question: Is it require by the ATF to keep a separate book for gunsmith work? We have a very small number of firearms that we take in for repairs – as our space and staffing is very limited. We have been using the same A&D for sales and for gunsmith entrees and want to know if we are violating ATF rules by doing so.

Solution: ATF Ruling 2010-10 contains the following: “To facilitate inspection and ensure that ATF can determine …

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: Firearm – Altered Serial Number

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Firearm – Altered Serial Number

Question: I just received a call from a person who had a handgun stolen 20 years ago.  The police recovered and returned it to the rightful owner.  However, the owner says that the serial number had been filed off, yet the police were able to lift the serial number with their technology.  I understand that it is illegal to possess a firearm with an obliterated serial number.  I have not seen this firearm yet to know if the number is still visible to the naked eye.  If the number is slightly visible, is there any scenario where this gun would be legal for them to own?

Solution: Federal law (18 USC 922(k)) prohibits possession of a firearm with the serial number obliterated. There is a difference between…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: 4473 – Suffix Missing From Name

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

4473 – Suffix Missing From Name

Question: We recently found an error on a 4473 where the customer failed to enter their suffix (III) after their last name. We sent them out a copy of the form to correct, initial and date which was returned by them. However, now I wonder whether a new background check should be submitted? And if so, how do I mark that on the 4473.

Solution: The NICS check uses several aspects of an individual’s “pedigree” when running a check including full name (first, middle and last) and date of birth…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: Identification – Different State on Local DL

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

Identification – Different State on Local DL

Question: We have recently seen two customers who have a drivers licenses from another state with an NC address on the driver’s license. One was a NY Driver’s license, one was a Florida Driver’s License. How does someone get a driver’s license like this? and can it be used as a valid form of Identification for the purchase of a handgun, or a long gun?

Solution: Several states will issue driver’s licenses that display an address where the person receives their mail, which can be in another state, as opposed to the address at which they reside within that state. For example…

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

HelpDesk SOW: NICS – Consignment of Online Purchase for Denied Purchaser

HelpDesk Solution of the Week
FFLGuard’s HelpDesk Solution of the Week

 

NICS – Consignment of Online Purchase for Denied Purchaser

Question: A customer was denied by NICS. He purchased his firearm from an online store (not ours). Is it allowable for us to sell it on his behalf(consignment) and give him the money if the online retailer will not accept a return?

Solution: Based on the above question, a customer purchased a firearm from another federally licensed firearms dealer and had it shipped to your store to transfer it to him through Form 4473 and NICS check. The customer received a response of denied after you conducted the NICS check, and the dealer from whom he purchased it will not allow you to return the firearm to it and refund the customer’s money. Based on the above, there….

FFLGUARD CLIENTS CLICK HERE TO READ THE FULL SOLUTION!


Do you have a question for the HelpDesk? Simply log on to the Clients Only Website and click the blue “HelpDesk” button at the top of any page, or send an email to helpdesk@fflguard.com!

Not yet a client? Just go to fflguard.com/meeting and schedule a time to chat with us today!

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